Refund policy

Return & Refund Policy

Last Updated: July 2026

At Nevira, customer satisfaction is important to us. Please read our return and refund policy carefully before placing your order.

Returns

We offer a 3-day return policy only for products that are received damaged or defective.

To be eligible for a return:

The return request must be made within 3 days of receiving the product.
The product must be unused and in its original packaging.
Clear photos or videos of the damaged product must be provided for verification.

Returns requested for reasons other than product damage or manufacturing defects will not be accepted.

Non-Returnable Items

We do not accept returns or refunds for:

Change of mind
Incorrect product ordered by the customer
Used or damaged products caused after delivery
Minor variations in color due to screen settings

Refunds

Once your return request is reviewed and approved, the refund will be processed within 5–7 business days.

Refunds will be issued through the original payment method whenever applicable. For Cash on Delivery (COD) orders, refunds will be processed via bank transfer or another mutually agreed payment method.

Replacement

If the product is found to be damaged or defective, we may offer a replacement instead of a refund, depending on product availability.

How to Request a Return

To initiate a return, please contact us within 3 days of delivery with:

Your Order ID
Photos or videos showing the damage
A brief description of the issue

Email: support@nevira.in

WhatsApp: +91 9220241274

Contact Us

If you have any questions regarding our Return & Refund Policy, feel free to contact us: